Privacy Policy
[Business legal name, e.g. Dune Runner Electric Lawn Care LLC] ("Dune Runner," "we," "us," or "our") operates the website at dunerunnerlawns.com (the "Site") and provides lawn-care services in Jacksonville Beach, Neptune Beach, Atlantic Beach, and Mayport, Florida. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or submitting a quote request, you agree to this Policy.
Information we collect
Information you give us. When you request a quote or contact us, we collect the information you provide, which may include your:
- Name
- Property or mailing address
- Phone number
- Email address
- Any details you include about your lawn or service request
Information collected automatically. When you visit the Site, we and our analytics provider may automatically collect basic technical information such as your IP address, browser type, device type, the pages you view, and how you arrived at the Site. We collect this using cookies and similar technologies. We use [analytics tool, e.g. Google Analytics or Cloudflare Web Analytics] to understand how visitors use the Site. [If you use Google Analytics, keep this sentence: Google Analytics sets cookies and processes usage data on our behalf; you can opt out using Google's browser add-on. If you use a cookieless tool such as Cloudflare Web Analytics, replace this with a note that it does not use cookies or track individuals.]
We do not knowingly collect information from children under 13.
How we use your information
We use the information we collect to:
- Prepare and send you a quote or estimate
- Contact you about your request and schedule or perform services
- Provide customer service and respond to your questions
- Send service updates and, if you have opted in, occasional reminders or offers
- Keep records, run our business, and improve the Site
Text messages (SMS)
If you opt in to text messages (for example, by checking the SMS box on our quote form or by texting us), we may send you texts about your quote, scheduling, service, and account. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or by telling us to stop by any reasonable method, and we will stop promptly. We do not sell or share your phone number for anyone else's marketing.
How we share information
We do not sell your personal information. We share it only as needed to run our business, for example with:
- Service providers who help us operate (for example, our [website host], [analytics provider], and [scheduling, invoicing, or texting tools you use])
- Professional advisors (such as an accountant or attorney) when reasonably necessary
- Law enforcement or others when required by law, or to protect our rights, safety, or property
How we protect and keep your information
We use reasonable measures to protect the information we collect and limit access to it. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. We keep your information for as long as needed to provide services, run our business, and meet legal or recordkeeping requirements, and then dispose of it.
Your choices and rights
- Ask us what personal information we have about you, or ask us to correct or delete it, by contacting us using the details below. We will respond consistent with applicable law.
- Opt out of marketing texts (reply STOP) or marketing emails (use the unsubscribe link) at any time.
- Set your browser to refuse cookies, though parts of the Site may not work as well.
Depending on where you live, you may have additional rights under state privacy laws to access, correct, delete, or limit the use of your personal information. Contact us to make a request and we will honor rights that apply to you.
Third-party links
The Site may link to other websites we do not control. We are not responsible for their privacy practices, and we encourage you to read their policies.
Changes to this Policy
We may update this Policy from time to time. When we do, we will change the "Last updated" date above. Significant changes may be noted on the Site.
Contact us
[Business legal name]
Neptune Beach, FL [add a mailing address if you want one shown]
Email: quotes@dunerunnerlawns.com
Phone: (904) 555-0123 [placeholder until the real number is live]